Shipping policy
At Atma Pure Living, we strive to provide fast and reliable shipping to our customers. Here's what you need to know about our shipping policy:
Processing time: We process and ship orders within 1-3 business days after receiving payment. Orders placed on weekends or holidays will be processed the following business day.
Shipping methods: We offer standard shipping and expedited shipping options for all orders. The shipping options and their associated delivery times will be displayed at checkout.
Shipping fees: Shipping fees are calculated based on the weight and destination of your order, and will be displayed at checkout. We may offer free shipping promotions from time to time, which will be clearly stated on our website.
International shipping: We offer international shipping to select countries. Please note that international shipping fees and delivery times may vary depending on the destination country's customs policies.
Order tracking: We provide order tracking information for all shipped orders. You will receive an email with a tracking number and a link to track your order as soon as it has been shipped.
Delivery issues: If your order is lost or damaged during shipping, please contact us immediately and we will do our best to resolve the issue. Please note that we are not responsible for delivery delays caused by factors outside of our control, such as weather or customs delays.
Address changes: Please ensure that your shipping address is accurate and complete when placing your order. If you need to change your shipping address after placing your order, please contact us as soon as possible. We cannot guarantee that we will be able to change the shipping address once your order has been shipped.
If you have any questions or concerns about our shipping policy, please contact us at atmapurecs@gmail.com.